Privacy Policy
Last updated: October 12, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access Our Service or parts of Our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Gear Garage Door, the software program provided by the Company.
- Business, for the purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information, or on behalf of which such information is collected, and that alone, or jointly with others, determines the purposes and means of the processing of Consumers’ personal information, and that does business in the State of California.
- CCPA and/or CPRA refers to the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act of 2020 (“CPRA”).
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Gear Garage Door Inc., 1013 Abadan Drive.
For the purposes of the GDPR, the Company is the Data Controller. - Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
- Country/State refers to: Florida, United States.
- Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
- Do Not Track (DNT) is a concept promoted by U.S. regulatory authorities for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
- GDPR refers to the EU General Data Protection Regulation.
- Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.
- Service refers to the Application or the Website or both.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to Gear Garage Door Inc., accessible from geargaragedoor.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use tracking technologies (such as cookies) to track the activity and to improve Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
- Web Beacons. Certain sections of Our Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages and for other related website statistics.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, We use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies — Type: Session Cookies. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
- Cookies Policy / Notice Acceptance Cookies — Type: Persistent Cookies. Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.
- Functionality Cookies — Type: Persistent Cookies. Purpose: These Cookies allow Us to remember choices You make when You use the Website.
- Analytics Cookies — Type: Persistent Cookies. Administered by: Third Parties. Purpose: These Cookies collect information about traffic to the Website and how users use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain Our Service, including to monitor the usage of Our Service.
- To manage Your Account and Your registration as a user of the Service.
- For the performance of a contract — the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
- To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that You have already purchased or inquired about.
- To manage Your requests to Us.
- For business transfers — We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
- For other purposes such as data analysis, identifying usage trends, and evaluating and improving Our Service.
Text Messages Privacy Notice
You have the option to receive text (SMS) messages from Us. If You opt in to text messages, We will send You updates, notifications, and other communications as described below. When You opt in, We will collect and store the information You provide in connection with text messaging, such as Your phone number, the date and method of Your consent, and message delivery and read information.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.
Consent to receive text messages is not a condition of any purchase or use of Our Service. If You consent to receive SMS from Us, You agree to receive text messages from Us related to:
- Customer care and support
- Account notifications, such as activity, status, or renewal reminders
- Delivery notifications and updates on the status of a delivery
- Authentication messages, such as one-time passwords (OTP) and passcodes
- Security alerts, such as suspicious login attempts or unusual account activity
- Marketing and promotional offers, discounts, and other promotional content
Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.
We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
- Account Information — retained for the duration of Your Account relationship plus up to 24 months after account closure.
- Customer Support Data — support tickets and correspondence: up to 24 months from the date of ticket closure.
- Usage Data — website analytics data: up to 24 months from the date of collection.
- Marketing Data — analytics identifiers and profiles: up to 24 months from last interaction or until You opt out, whichever comes first.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, or protect the personal safety of Users.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Analytics
We may use third-party Service Providers to monitor and analyze the use of Our Service.
- Google Analytics — Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of making Your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent — You have given Your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract — Provision of Personal Data is necessary for the performance of an agreement with You.
- Legal obligations — Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital interests — Processing Personal Data is necessary in order to protect Your vital interests or those of another natural person.
- Legitimate interests — Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
Your Rights under the GDPR
You have the right under this Privacy Policy, and by law where the GDPR or the UK GDPR applies, to:
- Request access to Your Personal Data — the right to access, update or delete the information We have on You.
- Request restriction of processing — the right to ask Us to restrict processing of Your Personal Data in certain circumstances.
- Request correction — the right to have any incomplete or inaccurate information We hold about You corrected.
- Object to processing — the right to object where We are relying on a legitimate interest as the legal basis for Our processing.
- Request erasure — the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
- Request the transfer of Your Personal Data in a structured, commonly used, machine-readable format.
- Withdraw Your consent to Our use of Your Personal Data at any time.
You may exercise any of the rights described above by contacting Us. You have the right to complain to a supervisory authority about Our collection and use of Your Personal Data. If You are in the EEA, please contact Your local data protection authority. If You are in the UK, You can complain to the Information Commissioner’s Office (ICO).
CCPA/CPRA Privacy Notice (California Privacy Rights)
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to visitors, users, and others who reside in the State of California.
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
- The right to notice — You have the right to be notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
- The right to know/access — the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and sharing of personal information.
- The right to say no to the sale or sharing of Personal Information (opt-out) — You have the right to direct Us to not sell Your personal information.
- The right to correct Personal Information — the right to correct or rectify any inaccurate personal information about You that We collected.
- The right to delete Personal Information — the right to request the deletion of Your Personal Information under certain circumstances.
- The right not to be discriminated against for exercising any of Your consumer rights.
Exercising Your CCPA/CPRA Data Protection Rights
In order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:
- By email: [email protected]
- By visiting this page on Our Website: geargaragedoor.com
- By phone: (386) 215-1457
“Do Not Track” Policy
Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.
Children’s and Minors’ Privacy
The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16. If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
- By email: [email protected]
- By visiting this page on Our Website: geargaragedoor.com
- By phone: (386) 215-1457